Managing Conflict and Difficult Conversations

Programme Information

Join our virtual professional development short course consisting of two twilight sessions, supported by intersessional activities and resources.

This short course address one of most common concerns for leaders – how to manage conflict well and have difficult conversations boldly and sensitively.

Session 1: Resolving conflicts and deciding what matters
Thursday 7 October 2021


  • Reflect on the issues and what is at stake
  • Consider approaches to addressing and resolving potential conflicts

Session 2: Strategies for brave conversations
Thursday 21 October 2021


  • Reflect on models that support bold conversations including performance issues
  • Consider examples of difficult conversations and practice applying strategies

SSAT short courses – virtual CPD

A new series of virtual short courses for teachers and leaders have just launched.

When booking multiple courses, the following discounts apply:

  • Any 3 courses – 10% discount
  • Any 5 courses – 15% discount
  • Any 10 courses – 20% discount

Note – for booking multiple people onto the same course, or one person booking onto multiple courses, discount does apply.

View the other short courses

Save more with SSAT Membership

With SSAT Membership you would save £55 off this course, and all other SSAT courses are available at a discounted rate. Whether that be on leadership, or assessment, the choice is yours. Sign up for membership today and access all member benefits immediately.

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Book now

Launch date:

Thursday 7 October 2021 15.30 – 17.30


Two twilight sessions supported by intersessional activities and resources

Ideal for:

Teachers and leaders at all stages across all phases


SSAT members: £285
Non-members: £340

All prices exclusive of VAT

More info

Contact us on 020 7802 0955 or by email.